Effective Date: March 13, 2025

By opting in to receive SMS messages from Linden Tree Center, Inc. (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).

SMS Messaging Service

By providing my phone number, I consent to receive SMS text messages from Linden Tree Center Inc. for appointment reminders and general two-way communication about scheduling, cancellation, and rescheduling of appointments. Message and Data Rates may apply.

Message Frequency

You may get more than one message from us unless you opt-out. Messaging frequency varies and you may receive up to 4 messages per month. Linden Tree Center, Inc. reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Linden Tree Center, Inc. and carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy.

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.

Help/Customer Support

Text the word HELP for support. You may also contact us directly at susan@lindentreecenter.com or 515-657-7072.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

Note: Sending or receiving communications by electronic means includes the risk that a third party may discover its content.  Caution and discretion should be used in all electronic communications.  Text messaging is not appropriate for crisis needs.  If you are experiencing a mental health crisis, please call 911, go to the closest hospital Emergency Room, or utilize a 24/7 crisis resource such as the National Suicide and Crisis Lifeline (988).